General terms & conditions

Information to our general terms

The general conditions of Austrian hotels apply:
General terms & conditions for the hotel industry

Terms of cancellation

Cancellation in general have to be in written form and are in relation with the AGBH 2006 and go the following way:

  • Cancellation cost occur at 3 months before arrival
  • Cancellations until 1 month before arrival are charged with 40% of the total amount
  • Cancellations until 1 week before arrival are charged with 70% of the total amount
  • Cancellations within the last week before arrival are charged with 90% of the total amount
  • Non-Shows are charged with 100% of the total amount
     

In case of an earlier departure or an belayed arrival we charge the agreed price as in the booking confirmation.